How to Automate Payment Confirmation for Syrian Wallets
Automatic confirmation means your system watches incoming wallet transactions and marks the matching order paid on its own. The flow is simple — order, payment, match, confirm — but the details (matching rules, late or partial payments, a manual override) decide whether it is reliable. You can call the wallet APIs from your own backend, or use a payment bot that does it inside Telegram or WhatsApp.
Why automate it
Confirming payments by hand does not scale: every order needs someone to open the wallet, find the transfer and compare it with a screenshot. It is slow, it is easy to get wrong, and it puts a human between your customer and their order.
The flow
- The customer places an order. Your system creates it with an amount and a reference.
- The customer pays from their Syriatel Cash or Sham Cash wallet to your number or account.
- Your system sees the incoming transaction through the wallet API's real-time feed.
- It matches the transaction to the order — by amount, time window and any reference the customer entered.
- It marks the order paid and notifies the customer and you.
Details that make it reliable
- Make amounts distinguishable. If two open orders are for the same amount, matching becomes a guess. A short reference, or a unique amount per open order, removes the ambiguity.
- Match inside a time window. Only consider transactions that arrived after the order was created and before it expired.
- Handle each transaction once. Record which transactions you have already used so a refreshed feed can never mark two orders from one payment.
- Plan for late and partial payments. Decide in advance what happens when the amount is short, over, or arrives after the order expired.
- Keep a manual override. There will be odd cases. A dashboard button to confirm or reject by hand keeps them from blocking real customers.
Two ways to build it
| API from your own backend | Payment bot | |
|---|---|---|
| What it is | Your code calls the wallet API | A Telegram or WhatsApp bot handles it |
| Best for | Websites, apps, custom systems | Selling and paying inside a chat |
| Wallet access | Syriatel Cash API ($2 / number / month) or Sham Cash API ($5 / account / month) | Connects to Syriatel Cash, Sham Cash or a card gateway |
| Cost | Monthly API fee plus your development | Payment Bot from $120 one-time |
Start small
Connect one wallet, automate one product and keep the manual override. Once it runs cleanly, add the second wallet and more products.
Frequently asked questions
Do I need my own wallet account?
Yes. The API connects an existing Syriatel Cash number or Sham Cash account; registering it is not part of the service.
Can a bot take payments too?
Yes. The Payment Bot plan connects to Syriatel Cash, Sham Cash or a card gateway depending on your market and confirms payments automatically.
What if a customer pays the wrong amount?
Decide the rule in advance — for example, hold the order and notify you — and keep a manual confirm/reject option in your dashboard.